“Dear Complete Stranger,
I sincerely doubt your lack of intelligence on this matter would and would like to meet with you. That is, if one can even meet a brainless individual. How did someone of your incompetence….”
As long as I live, I will never understand people who write emails like this.
Do they really think that browbeating someone via email is going to sway their political views, cause them switch religions, or acquiesce to their outrageous request?
And what made them so angry? Perhaps it was a customer who recently faced an unfortunate experience with your company. May be you made a mistake causing a client to incur some sort of loss or set back. Or may be the letter just came from someone with a chronically unpleasant disposition.
It really does not matter where the letter came from; you probably have already deleted it.
Apart from laughing, literary tongue-lashings leave me thinking, “What was that person hoping to accomplish?” Even if there was a nugget of truth in there, I am not going to swim through the cesspool to find it.
Being right amounts to little if you do not have the emotional intelligence to communicate your position logically and soberly.
When you lose your temper you lose your credibility, along with any hope that people will want to help you.
If you want your voice to be heard, try being kind and saying it with a smile.
Of course, you can still yell at that girl in baggage claim. Forget about the fact that yelling will not make it appear. Not to mention, she personally did not misplace your luggage. You might want to consider, however, she may be the only gateway to you finding it.
If you want to make a difference you must learn to communicate effectively.
How do you communicate disagreement when you are very passionate about the topic?
